FAQs

- Can I change my shipping address?

If you haven't received a shipping confirmation yet, there's a possibility that we can change your shipping address.  Please email lauwomenaccesories@gmail.com right away and we will get back to you.

-Which countries do you ship to?

Puerto Rico and United States

-My package hasn't arrive, what can I do?

Please email lauwomenaccesories@gmail.com and we'll be happy to help you.

-Can I track my shipment?

Yes, of course. After your order has been shipped, you will receive an email with your tracking number.

 -What is stainless steel?

Stainless steel is a popular material for jewelry because it's affordable and durable.  Unlike other softer materials, it can withstand most daily activities  without sustaining corrosion and scratches.  Plus, stainless steel jewelry doesn't tarnish so it looks good even minimal maintenance.

-What is laminated gold?

Gold plating is a jewelry technique in which a thin layer of real gold is applied to a base metal, such as stainless steel or copper.  The gold layer is thin enough to completely cover the base metal, giving it a real gold appearance.  Gold plating is commonly used to create fashion accessories at more affordable prices than 14kt or 18kt.

-What is 925 Sterling Silver?

Sterling silver is an alloy made up of 92.5% pure silver and 7.5% other metals, usually copper or zinc.   Sterling silver pieces are stamped with 925 to mark their authenticity.   Sterling silver is real silver-there's nothing fake about it.  It's simply a mixture of real silver and just enough other metals to make it strong but not too difficult to mold.

-What is Zamak jewelry?

Zamak is a type of zinc alloy that consists of aluminum, magnesium, copper, and of course zinc.  Its quality is excellent.  What makes Zamak stand out of the most is its quality, because it has great resistance, excellent electrical performance and protection against interference to electronic connectors.  Also, it has high tensile strenght and good deformability.